Shipping Policy

Effective Date: December 25, 2024

At Rupo Baby Milk, we are committed to ensuring the prompt and secure delivery of your orders. This Shipping Policy outlines our shipping methods, delivery timelines, costs, and how we handle shipping-related issues for orders placed on rupobabymilk.com.

Shipping Destinations

We offer shipping to domestic and international locations.

  • Domestic Shipping: Includes all U.S. states, including Alaska and Hawaii.
  • International Shipping: Available to most countries worldwide, subject to customs and import regulations.

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays are processed on the next business day.

Shipping Methods

We provide several shipping options to meet your needs:

  1. Standard Shipping: Reliable delivery within 3-7 business days for domestic orders.
  2. Expedited Shipping: Faster delivery within 2-3 business days for urgent orders.
  3. International Shipping: Delivery times vary based on the destination and customs clearance processes.

Shipping Costs

  • Shipping fees are calculated based on the weight, dimensions, and destination of your order.
  • Free shipping may apply to qualifying domestic orders over a specified amount, as indicated on our website.

Tracking Your Order

  • Once your order is shipped, you will receive an email with tracking information.
  • Use the tracking number to monitor the shipment’s progress and estimated delivery date.

Delivery Delays

While we strive for timely delivery, delays may occur due to:

  • Weather conditions or natural disasters.
  • Issues with shipping carriers beyond our control.
  • Customs clearance for international shipments.

Lost or Damaged Shipments

  • If your shipment is lost or arrives damaged, notify us within 7 days of the delivery date.
  • For damaged items, provide photographic evidence, and we will work to resolve the issue with a replacement or refund.

Customs and Duties (International Orders)

  • For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.
  • These charges are not included in the total price at checkout.

Address Changes and Incorrect Shipping Information

  • Address changes can be requested within 24 hours of placing your order.
  • We are not responsible for delays or losses caused by incorrect shipping details provided by the customer.

Return Shipping

For returns or exchanges, please refer to our Refund and Returns Policy. Return shipping costs are generally the responsibility of the customer unless the return is due to an error on our part.

Contact Us

If you have any questions or concerns regarding shipping, please contact us: