Payment Policy

Effective Date: December 25, 2024

At Rupo Baby Milk, we are committed to providing a seamless and secure payment process for our customers. This Payment Policy outlines the accepted payment methods, billing procedures, and the security measures we implement to protect your transactions on rupobabymilk.com.

Accepted Payment Methods

To accommodate your needs, we offer several payment options:

  1. Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  2. PayPal: A trusted and convenient digital wallet for online purchases.
  3. Gift Cards and Store Credit: Redeemable for purchases on our website.
  4. Bank Transfers: Available for bulk or high-value orders, subject to prior approval.

Currency and Pricing

  • All prices listed on our website are in USD unless specified otherwise.
  • The total cost at checkout includes product prices, applicable taxes, and shipping fees.
  • Customers using international payment methods may incur additional currency conversion fees from their financial institutions.

Payment Security

We prioritize the security of your payment information by implementing advanced security measures:

  • SSL Encryption: All transactions are encrypted to ensure the safety of your sensitive information.
  • PCI Compliance: Our payment gateways adhere to strict Payment Card Industry Data Security Standards.
  • No Storage of Payment Details: We do not store your payment information on our servers, minimizing risks of unauthorized access.

Payment Authorization

By completing a purchase on our website, you confirm:

  • The accuracy and validity of the payment details provided.
  • Authorization to use the selected payment method.
  • Availability of sufficient funds to complete the transaction.

Billing and Invoicing

  • Upon successful payment, a confirmation email with a digital receipt will be sent to the email address provided during checkout.
  • Customers requesting invoices for bulk or corporate orders can contact our customer service team.

Failed or Declined Payments

  • If your payment is declined or fails, you will be notified immediately. The order will remain pending until valid payment is provided.
  • Orders with unresolved payment issues will not be processed or shipped.

Refunds and Chargebacks

  • Refunds are processed in accordance with our Refund and Returns Policy.
  • For disputes or discrepancies, we encourage customers to contact us directly before initiating a chargeback to resolve the issue amicably.

Fraud Prevention

We reserve the right to investigate and cancel any orders suspected of fraudulent activity to protect our customers and business.

Contact Us

For any payment-related inquiries, please contact us: